Frequently Asked Questions
These are the most frequently asked questions.
If you have any questions, please get in touch with us.
Sales FAQs
Yes! We offer flexible financing options for new and pre-owned ATVs, side-by-sides, motorcycles, trailers, and electric bikes. Our team works with trusted lenders to help you find a payment plan that fits your budget. You can apply for financing directly through our website or visit us in-store for assistance.
Absolutely. Every pre-owned unit sold by Flip It Powersports comes with a FREE 3-month limited bumper-to-bumper warranty for your peace of mind. We carefully inspect and service all pre-owned models to ensure top performance before they leave our lot.
Yes, we do! We accept trade-ins toward the purchase of a new or pre-owned vehicle. Bring in your current machine for an appraisal, and our team will provide a fair and competitive value based on condition, model, and market demand.
Yes! If you’re looking for a specific model, trim, or color that we don’t currently have in stock, we can help you custom order your vehicle through our partnered brands. We’ll guide you through the entire process, from selecting options to arranging delivery.
Yes, local delivery options are available for purchased units. Our team can deliver your new vehicle directly to your home or business — simply ask about delivery arrangements when completing your purchase.
Rental FAQs
Renters must be at least 21 years old and possess a valid driver’s license and insurance. Drivers under 21 may be considered on a case-by-case basis with additional verification. A valid credit card is also required for all rentals.
All rentals require a non-refundable deposit equal to one day’s rental rate to confirm your reservation. A valid driver’s license, proof of insurance, and credit card on file are also required prior to delivery or pickup.
If a rental is canceled within 24 hours of the scheduled delivery or pickup, the full rental amount will be charged. For cancellations made more than 24 hours in advance, only the initial deposit will be retained.
Yes, we offer delivery and pickup for all rental units. Delivery rates may vary based on distance from our location. Contact us for an exact quote and availability in your area.
All units are delivered fully fueled and inspected before every rental. Renters are responsible for refueling prior to return, and for returning the equipment in the same clean, working condition as received. Cleaning or service fees may apply if needed.
General Questions
We’re conveniently located in Galax, Virginia, proudly serving customers throughout the surrounding areas. Stop by our showroom to explore our full inventory of powersports vehicles, trailers, and electric bikes in person.
Our business hours are:
Tuesday: 9:00 AM – 5:00 PM
Wednesday – Thursday: 9:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Closed Sunday and Monday
Holiday hours may vary, so please call ahead or check our website for updates.
Tuesday: 9:00 AM – 5:00 PM
Wednesday – Thursday: 9:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Closed Sunday and Monday
Holiday hours may vary, so please call ahead or check our website for updates.
We accept most major forms of payment, including Visa, MasterCard, Discover, American Express, certified checks, and cash. Financing options are also available for purchases, and deposits for rentals can be made securely online.
Yes, our experienced technicians offer full service and maintenance for most makes and models. Whether you need a quick tune-up, repair, or seasonal maintenance, we’re here to keep your machine performing at its best.
You can reach us through our Contact Us page, call our team directly, or visit our showroom during business hours. Our friendly staff will be happy to assist with sales, rentals, or service inquiries.
